Kate has over twenty years’ experience in growing and developing businesses across UK and Ireland. She has worked within several different markets, most recently as the Managing Director of Scotland’s Largest Children’s Services Provider, which helping to source homes for vulnerable young people. After a stint in consultancy, she saw an opportunity to create a Legal Services Company that helped people resolve unfair consumer contract disputes. Out of work, she is family orientated and her main focus is her two young children.
Stephanie is the Head of Legal at Fullbrook Associates. She has experience in many aspects of law with particular knowledge in the fields of Civil Litigation, Reparation and Contract Law. Stephanie has provided regular court advocacy throughout Scotland and is a Director of the Citizens Advice Bureau. She is also a Committee Member of the Scottish Young Lawyers Association. Stephanie is a strong supporter of the Law Society’s Access to Justice initiative, campaigning to improve justice for all, regardless of social background or wealth.
Customer Liaison Manager
Maureen is the Customer Liaison Manager at Fullbrook Associates. With a honours degree in languages from The University of Stirling, Maureen’s career background is in recruitment, retail management and children’s services, working with vulnerable children. Her experience in all areas focuses on delivering excellence in customer service and supporting successful client relationships. Out with the working environment, Maureen enjoys spending time with her family and pets, attempting to climb the beautiful mountains in the surrounding countryside with her friends, and aiming to perfect yoga positions!
Lesley is a highly experienced Paralegal with over fifteen years working within a regulated legal environment. Previously she assisted the legal department within Church of Scotland in compiling child sex abuse cases and oversaw the panel within a well know Scottish Fostering agency. She has a passion for working with vulnerable people and is highly motivated to deliver the best outcome for her clients. Out of work, she enjoys long walks in the beautiful Scottish Countryside.
Document Production & Correspondence Coordinator
Jill has a three year background in legal services as a document production specialist before joining Fullbrook Associates as our Document Production & Correspondence Coordinator. She specialises in audio transcription and works behind the scenes with the team to produce our paperwork for clients. Jill is also a recent graduate, obtaining a merit in her MSc Psychology course after also having achieved a First Class Honours BSc in Psychology 2016. Jill also volunteers with the 1st Stirlingshire Cub Pack and Scout Troop and has a passion for animal welfare.
Customer Service Administrator
Katie works as our Customer Service Administrator here at Fullbrook Associates. She has previously worked in a client facing management position within the hospitality industry and therefore highly enjoys interacting and communicating with clients. Her previous legal training is also something which helps in her day to day role. When out with the workplace Katie enjoys keeping fit by attending the gym regularly and walking her beloved dog Archie.
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Fullbrook Associates - Specialised Services Delivered by Experts
Fullbrook Associates are experts in the field of timeshare contract terminations and compensation claims. We assess the merits of your case to establish whether we believe you have a reasonable prospect of success. If you wish to pursue a claim, our legal team, who specialise in timeshare compensation, can progress your case.
Please be aware. You are under no obligation to complete a claim using our services. You can do the claim directly yourself to your creditor for no charge. If you have approached your creditor first, you can also approach the Financial Ombudsman Service for free if you wish for them to review your case.